Letters and Signs

Guide to Ordering Custom Signs: A Comprehensive Process

At LettersAndSigns.com, we specialize in delivering high-quality signage solutions that meet and exceed architectural standards for schools, universities, government buildings, and corporate environments. Whether you need striking outdoor signs, elegant lobby displays, or custom plaques, our goal is to make your signage project as seamless and efficient as possible. This guide will walk you through the entire process, from identifying your signage needs to ensuring your signs are perfectly installed and maintained.

Understanding When It’s Time to Update Your Signage

Knowing when to update your signage is crucial for maintaining a strong and consistent brand presence. Over time, signs can become outdated, suffer wear and tear, or simply no longer align with your brand’s image. When your signage starts to detract from your brand’s appeal, it’s time to consider an upgrade.

Outdated Designs: If your signs no longer reflect your brand’s current look and feel, it might be time to refresh your signage. A modern, cohesive design can make all the difference in how your brand is perceived.

Visibility Problems: Your signage is your brand’s voice in the physical world, and it should be seen clearly at all times. If your signs are difficult to see at night or from a distance, upgrading to lighted signs can significantly improve visibility and impact.

Wear and Tear: Weather, time, and regular use can all take a toll on your signs. Faded colors, peeling letters, or physical damage are all signs that it’s time to invest in new, durable signage.

Common Signage Issues That Drive the Need for an Update

There are several reasons why businesses choose to update their signage, and each one presents an opportunity to improve how your brand is represented.

Visibility Issues: Signage that isn’t easily visible can cause you to miss out on attracting potential customers. Whether it’s poorly lit at night or too small to be noticed from a distance, improving visibility with larger or lighted signs can enhance your brand’s presence.

Inconsistent Branding: If your signage varies significantly across different locations, it can confuse customers and weaken your brand identity. Updating your signs to ensure consistency across all locations helps reinforce your brand.

Outdated Information: If your signs display old logos, outdated business hours, or incorrect contact information, it’s crucial to update them to maintain credibility and professionalism.

Starting Your Search: Researching Signage Solutions

When it comes to selecting the right signage for your business, thorough research is key. Understanding the different types of signs available and the materials they are made from will help you choose the best solution for your brand’s needs.

Exploring Different Types of Signage Options

At LettersAndSigns.com, we offer a variety of custom signage options to suit any business environment. Here’s a breakdown of the main types of signs we specialize in:

Lighted Signs

Lighted signs are perfect for businesses that need to stand out at night or in low-light conditions. These signs can be customized to fit your brand’s aesthetic while ensuring maximum visibility.

  • Backlit Signs: These signs have a light source behind them, creating a glowing effect that highlights your brand name or logo. Backlit signs are especially effective for outdoor use, making your business easily visible even after dark.
  • Frontlit Signs: With the light source in front, frontlit signs illuminate the face of the sign directly. This type of sign is ideal for drawing attention to your brand during the day and night.
  • Custom Lit Signs: For a truly unique look, custom lit signs offer various lighting configurations, such as edge lighting or halo effects, giving your brand a distinctive presence.

Letter-Based Signs

If you’re looking for a way to make a bold statement, letter-based signs are an excellent choice. These signs can be customized to reflect your brand’s personality and are suitable for both indoor and outdoor use.

  • Acrylic Letters: Acrylic is a versatile material that can be customized with various finishes and colors. Acrylic letters are durable and weather-resistant, making them a popular choice for businesses that need long-lasting signage.
  • Metal Letters: Offering a sleek, professional appearance, metal letters are perfect for brands that want to convey sophistication and strength. They’re ideal for both indoor and outdoor applications.
  • Plastic Letters: If you’re looking for a cost-effective alternative, plastic letters can mimic the appearance of more expensive materials while still providing durability and customization options.

Custom Plaques

Custom plaques add a touch of elegance and tradition to your branding. Whether for commemorative purposes or to reinforce your brand identity in a lobby or reception area, plaques are a timeless option.

  • Commemorative Plaques: Ideal for honoring achievements, events, or individuals, these plaques are a meaningful way to showcase your brand’s history and values.
  • Memorial Plaques: Memorial plaques are used to remember and honor people or significant milestones, offering a respectful and lasting tribute.
  • Branding Plaques: Often used in lobbies or reception areas, branding plaques are an excellent way to reinforce your brand’s identity in a polished and professional manner.

Other Types of Signs to Consider

In addition to the primary signage options, there are several other types of signs that can enhance your business’s functionality and customer experience.

Directional Signs

Directional signs help customers navigate your physical space, making their experience more intuitive and pleasant.

  • Wayfinding Signs: Essential for large venues like hospitals, universities, or corporate campuses, wayfinding signs guide visitors to various locations within the premises.
  • Parking Signs: These signs are crucial for directing traffic flow and designating parking areas, ensuring that your business’s parking facilities are used efficiently and safely.

Informational Signs

Informational signs provide critical information to visitors, helping them understand and comply with your business’s policies and procedures.

  • Regulatory Signs: These signs ensure that your business complies with local laws and regulations, such as ADA (Americans with Disabilities Act) requirements.
  • Safety Signs: Safety signs communicate essential safety protocols and emergency exits, which are vital in any business environment to protect both employees and customers.

Key Considerations for Your Signage Research

Once you’ve identified the types of signs that may suit your needs, the next step is to consider the materials, lighting options, and customization possibilities that will make your signs stand out.

Materials

Choosing the right materials for your signs is crucial for both durability and appearance.

  • Acrylic vs. Metal vs. Plastic: Each material offers different benefits. Acrylic and metal are known for their durability and professional appearance, while plastic offers a cost-effective solution with a wide range of customization options.
  • Finishes: The finish of your signs—whether matte, gloss, or metallic—can significantly impact the overall look and feel of your signage.

Lighting Options

Lighting is a critical aspect of your signage, especially for outdoor signs that need to be visible at all times.

  • LED vs. Fluorescent: LED lighting is energy-efficient and long-lasting, making it a popular choice for modern signage. Fluorescent lights, while potentially brighter, may have shorter lifespans and are less energy-efficient.
  • Color Temperature: The color of the light—whether warm or cool—can influence the mood and visibility of your signage. Choose a color temperature that complements your brand and the surrounding environment.

Company Portfolio

Reviewing the portfolios of potential sign companies can provide insight into their capabilities and help you make an informed decision.

  • Past Projects: Look for examples of past projects that closely match your needs. A company with a strong portfolio will likely have the experience to handle your project with professionalism and attention to detail.
  • Client Testimonials: Positive feedback from previous clients is a good indicator of a company’s reliability and quality of work. Don’t hesitate to ask for references or read reviews online.

Customization Options

Customization is key to ensuring your signs align perfectly with your brand’s unique identity.

  • Design Flexibility: Ensure the sign company you choose can accommodate unique design requests and provide you with a truly custom product.
  • Size and Shape Variability: Consider whether the company can offer custom shapes or non-standard sizes to make your signage stand out from the competition.

Comparing Sign Companies: Key Factors to Consider

When it’s time to choose a sign company, there are several factors you should take into account to ensure you’re making the best decision for your business.

Offerings: Make sure the company provides the types of signs you need, whether it’s lighted signs, letter-based signs, plaques, or other types of signage.

Customization Options: Check the company’s ability to create bespoke designs that match your vision. Customization is crucial for ensuring that your signs align perfectly with your brand.

Pricing: Compare quotes from different companies to find a balance between quality and cost. Remember, the cheapest option isn’t always the best—consider the long-term value of durable, high-quality signage.

Narrowing Down Your Choices: Making the Final Decision

After evaluating your options, it’s time to make a final decision. Focus on these key factors:

Experience: Does the company have expertise in handling multi-location signage projects? A company with experience in large-scale projects is more likely to deliver consistent, high-quality results across all your locations.

Expertise in Custom Signs: Ensure the company has a proven track record of creating custom-lit signs and plaques. This expertise is essential for delivering a product that meets your specific needs and expectations.

Reputation: Look for testimonials or case studies that highlight the company’s ability to deliver on their promises. A strong reputation is a good indicator that you’re choosing a reliable partner for your signage needs.

Engaging with Sign Companies: The Consultation Process

Once you’ve shortlisted your top choices, it’s time to engage with the sign companies to discuss your needs and expectations.

Request Quotes: Get detailed estimates to understand the costs involved. Make sure the quotes include all aspects of the project, from design and materials to production and installation.

Consult on Design Ideas: Work closely with the sign company to create a design that aligns with your brand and goals. A collaborative approach ensures that the final product will meet your expectations.

Placing Your Order: Moving Forward with Production

Once you’ve chosen the right company, it’s time to place your order and begin the production process.

Finalizing Details: Ensure all design details, materials, and specifications are finalized before production begins. Clear communication at this stage helps prevent any misunderstandings or delays.

Setting Expectations: Agree on timelines for production and delivery. Understanding the expected timeline will help you plan for installation and any necessary adjustments.

Overseeing the Production and Installation Process

Your involvement doesn’t end with placing the order. Staying involved during production and installation is key to ensuring that your vision is realized.

Monitoring Progress: Regularly check in with the sign company to monitor progress and address any concerns. This helps ensure that the project stays on track and meets your expectations.

Professional Installation: Ensure that installation is handled by professionals who can guarantee a seamless, high-quality finish. Proper installation is crucial for the longevity and effectiveness of your signage.

After Installation: Ensuring Post-Purchase Support

Even after your signs are installed, it’s important to ensure you have access to post-purchase support.

Adjustments: If any minor issues arise after installation, address them promptly to maintain the integrity of your signage.

Maintenance Tips: Get advice on how to maintain your signs to prolong their lifespan. Regular maintenance can help prevent costly repairs or replacements down the line.

Ongoing Support: Consider setting up a maintenance plan with the sign company for ongoing support. This ensures that your signage remains in top condition and continues to represent your brand effectively.


At LettersAndSigns.com, we pride ourselves on delivering high-quality, custom signage solutions with fast turnaround times and exceptional customer support. Whether you’re updating existing signs or starting from scratch, we’re here to help you every step of the way. Contact us today to get started on your signage project!

Picture of Trent Wright

Trent Wright

Trent is the Vice President of LettersandSigns.com. With over a decade of experience at LettersandSigns.com, Trent has played a pivotal role in the company's growth, helping it become one of the largest online signage companies in the United States. Trent lives in Kansas City with his wife, two children, and their Goldendoodle, Gus. He is a proud graduate of the University of Kansas, and loves eating Kansas City BBQ and watching the Chiefs win countless Super Bowls.